Incidents reported on status page for Pro Tech North https://status.ptnservers.uk/ https://d1lppblt9t2x15.cloudfront.net/logos/70b6cf7373f788f02007141f91a77254.svg https://status.ptnservers.uk/ en https://status.ptnservers.uk/ Mon, 11 Aug 2025 07:08:47 +0000 https://status.ptnservers.uk/#8088f52331838fd426ce5765a3dc1dac034e7b35aa4f5f4587118357b061139c MX01 (SMTP) went down https://status.ptnservers.uk/ Mon, 11 Aug 2025 06:45:35 +0000 https://status.ptnservers.uk/#56793d554eaa511ae98f7f627f1f5d1605d72b3c6b00defd1d783761ee75c3bb MX01 (IMAP) went down https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 20:00:00 -0000 https://status.ptnservers.uk/incident/61368#9595fd12441f181b38bcafa0bfdb5922ec86a6ea5085b2ea6879f0ceb442b581 Maintenance completed https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 20:00:00 -0000 https://status.ptnservers.uk/incident/61368#9595fd12441f181b38bcafa0bfdb5922ec86a6ea5085b2ea6879f0ceb442b581 Maintenance completed https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 20:00:00 -0000 https://status.ptnservers.uk/incident/61368#9595fd12441f181b38bcafa0bfdb5922ec86a6ea5085b2ea6879f0ceb442b581 Maintenance completed https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 20:00:00 -0000 https://status.ptnservers.uk/incident/61368#9595fd12441f181b38bcafa0bfdb5922ec86a6ea5085b2ea6879f0ceb442b581 Maintenance completed https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 20:00:00 -0000 https://status.ptnservers.uk/incident/61368#9595fd12441f181b38bcafa0bfdb5922ec86a6ea5085b2ea6879f0ceb442b581 Maintenance completed https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 20:00:00 -0000 https://status.ptnservers.uk/incident/61368#9595fd12441f181b38bcafa0bfdb5922ec86a6ea5085b2ea6879f0ceb442b581 Maintenance completed https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 20:00:00 -0000 https://status.ptnservers.uk/incident/61368#9595fd12441f181b38bcafa0bfdb5922ec86a6ea5085b2ea6879f0ceb442b581 Maintenance completed https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 20:00:00 -0000 https://status.ptnservers.uk/incident/61368#9595fd12441f181b38bcafa0bfdb5922ec86a6ea5085b2ea6879f0ceb442b581 Maintenance completed https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 19:00:00 -0000 https://status.ptnservers.uk/incident/61368#41df6e1c654bf570fdeb372cd8b3e622ece0e0529ae3df310e8a7b4314e23c50 We will be performing an on-load generator test during the above period at our Newcastle datacenter. During this period utility power to the facility will still be available however the load will be switched to the standby generator as part of our scheduled testing. In the event of any unexpected issues, load will be switched back to utility power immediately. We do not expect any impact to services, however please consider power at-risk during the period. https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 19:00:00 -0000 https://status.ptnservers.uk/incident/61368#41df6e1c654bf570fdeb372cd8b3e622ece0e0529ae3df310e8a7b4314e23c50 We will be performing an on-load generator test during the above period at our Newcastle datacenter. During this period utility power to the facility will still be available however the load will be switched to the standby generator as part of our scheduled testing. In the event of any unexpected issues, load will be switched back to utility power immediately. We do not expect any impact to services, however please consider power at-risk during the period. https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 19:00:00 -0000 https://status.ptnservers.uk/incident/61368#41df6e1c654bf570fdeb372cd8b3e622ece0e0529ae3df310e8a7b4314e23c50 We will be performing an on-load generator test during the above period at our Newcastle datacenter. During this period utility power to the facility will still be available however the load will be switched to the standby generator as part of our scheduled testing. In the event of any unexpected issues, load will be switched back to utility power immediately. We do not expect any impact to services, however please consider power at-risk during the period. https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 19:00:00 -0000 https://status.ptnservers.uk/incident/61368#41df6e1c654bf570fdeb372cd8b3e622ece0e0529ae3df310e8a7b4314e23c50 We will be performing an on-load generator test during the above period at our Newcastle datacenter. During this period utility power to the facility will still be available however the load will be switched to the standby generator as part of our scheduled testing. In the event of any unexpected issues, load will be switched back to utility power immediately. We do not expect any impact to services, however please consider power at-risk during the period. https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 19:00:00 -0000 https://status.ptnservers.uk/incident/61368#41df6e1c654bf570fdeb372cd8b3e622ece0e0529ae3df310e8a7b4314e23c50 We will be performing an on-load generator test during the above period at our Newcastle datacenter. During this period utility power to the facility will still be available however the load will be switched to the standby generator as part of our scheduled testing. In the event of any unexpected issues, load will be switched back to utility power immediately. We do not expect any impact to services, however please consider power at-risk during the period. https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 19:00:00 -0000 https://status.ptnservers.uk/incident/61368#41df6e1c654bf570fdeb372cd8b3e622ece0e0529ae3df310e8a7b4314e23c50 We will be performing an on-load generator test during the above period at our Newcastle datacenter. During this period utility power to the facility will still be available however the load will be switched to the standby generator as part of our scheduled testing. In the event of any unexpected issues, load will be switched back to utility power immediately. We do not expect any impact to services, however please consider power at-risk during the period. https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 19:00:00 -0000 https://status.ptnservers.uk/incident/61368#41df6e1c654bf570fdeb372cd8b3e622ece0e0529ae3df310e8a7b4314e23c50 We will be performing an on-load generator test during the above period at our Newcastle datacenter. During this period utility power to the facility will still be available however the load will be switched to the standby generator as part of our scheduled testing. In the event of any unexpected issues, load will be switched back to utility power immediately. We do not expect any impact to services, however please consider power at-risk during the period. https://status.ptnservers.uk/incident/61368 Thu, 09 Dec 2021 19:00:00 -0000 https://status.ptnservers.uk/incident/61368#41df6e1c654bf570fdeb372cd8b3e622ece0e0529ae3df310e8a7b4314e23c50 We will be performing an on-load generator test during the above period at our Newcastle datacenter. During this period utility power to the facility will still be available however the load will be switched to the standby generator as part of our scheduled testing. In the event of any unexpected issues, load will be switched back to utility power immediately. We do not expect any impact to services, however please consider power at-risk during the period. https://status.ptnservers.uk/incident/59365 Tue, 16 Nov 2021 16:00:00 -0000 https://status.ptnservers.uk/incident/59365#8d43f331ef030a1f334074fce3c141f29c19c9e3bb79c592bb61cf27304b78ca Maintenance completed https://status.ptnservers.uk/incident/59365 Tue, 16 Nov 2021 16:00:00 -0000 https://status.ptnservers.uk/incident/59365#8d43f331ef030a1f334074fce3c141f29c19c9e3bb79c592bb61cf27304b78ca Maintenance completed https://status.ptnservers.uk/incident/59365 Tue, 16 Nov 2021 16:00:00 -0000 https://status.ptnservers.uk/incident/59365#8d43f331ef030a1f334074fce3c141f29c19c9e3bb79c592bb61cf27304b78ca Maintenance completed https://status.ptnservers.uk/incident/59365 Tue, 16 Nov 2021 16:00:00 -0000 https://status.ptnservers.uk/incident/59365#8d43f331ef030a1f334074fce3c141f29c19c9e3bb79c592bb61cf27304b78ca Maintenance completed https://status.ptnservers.uk/incident/59365 Tue, 16 Nov 2021 15:00:00 -0000 https://status.ptnservers.uk/incident/59365#460b99f6a63ed77d0132649e4bfec221b48345c1fe6e41b19f3cda3eeb3b9db4 We will be swapping out a hard drive caddy within one of our servers. The caddies locking mechanism has failed resulting in the drive becoming offline due to the vibration within the DC caused by server fans and hard drives. The server can handle one drive being offline at any time without affecting customers' data. The server will remain online and functional during this time. During this maintenance period, the server is "at-risk" due to one hard drive being removed to perform the swap. All other drives are in good condition so we do not expect other issues during this time. The swap will only take a few minutes and the drive will update its data within a few minutes of going back online. https://status.ptnservers.uk/incident/59365 Tue, 16 Nov 2021 15:00:00 -0000 https://status.ptnservers.uk/incident/59365#460b99f6a63ed77d0132649e4bfec221b48345c1fe6e41b19f3cda3eeb3b9db4 We will be swapping out a hard drive caddy within one of our servers. The caddies locking mechanism has failed resulting in the drive becoming offline due to the vibration within the DC caused by server fans and hard drives. The server can handle one drive being offline at any time without affecting customers' data. The server will remain online and functional during this time. During this maintenance period, the server is "at-risk" due to one hard drive being removed to perform the swap. All other drives are in good condition so we do not expect other issues during this time. The swap will only take a few minutes and the drive will update its data within a few minutes of going back online. https://status.ptnservers.uk/incident/59365 Tue, 16 Nov 2021 15:00:00 -0000 https://status.ptnservers.uk/incident/59365#460b99f6a63ed77d0132649e4bfec221b48345c1fe6e41b19f3cda3eeb3b9db4 We will be swapping out a hard drive caddy within one of our servers. The caddies locking mechanism has failed resulting in the drive becoming offline due to the vibration within the DC caused by server fans and hard drives. The server can handle one drive being offline at any time without affecting customers' data. The server will remain online and functional during this time. During this maintenance period, the server is "at-risk" due to one hard drive being removed to perform the swap. All other drives are in good condition so we do not expect other issues during this time. The swap will only take a few minutes and the drive will update its data within a few minutes of going back online. https://status.ptnservers.uk/incident/59365 Tue, 16 Nov 2021 15:00:00 -0000 https://status.ptnservers.uk/incident/59365#460b99f6a63ed77d0132649e4bfec221b48345c1fe6e41b19f3cda3eeb3b9db4 We will be swapping out a hard drive caddy within one of our servers. The caddies locking mechanism has failed resulting in the drive becoming offline due to the vibration within the DC caused by server fans and hard drives. The server can handle one drive being offline at any time without affecting customers' data. The server will remain online and functional during this time. During this maintenance period, the server is "at-risk" due to one hard drive being removed to perform the swap. All other drives are in good condition so we do not expect other issues during this time. The swap will only take a few minutes and the drive will update its data within a few minutes of going back online. https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 06:51:00 -0000 https://status.ptnservers.uk/incident/59179#c086a3c54156bfd8d80bac0d23dda3c85cff9cf99b615f71392f3ddcc6d07749 Further to previous updates, we can confirm that both links are now operational and the connectivity at our Newcastle facility is no longer at-risk. To summarise the issues: * Newcastle - Harbour Exchange, London - This is related to failed DWDM chassis operated by the supplier of the link located in HEX8/9, London. This impacted upon our Newcastle to London link between 20/10/2021 14:30 and 21/10/2021 03:00. The chassis has been replaced and no further outages have been noted. * Newcastle - Williams House, Manchester - This is related to fibre break located at Hollins Road, Oldham. This impacted upon our Newcastle to Manchester link between 20/10/2021 22:03 and 21/10/2021 06:30. Virgin Media engineers respliced the 144F cable overnight following work to locate the fault, no further outages have been noted. Again, I sincerely apologise for the inconvenience this outage has caused you. https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 06:51:00 -0000 https://status.ptnservers.uk/incident/59179#c086a3c54156bfd8d80bac0d23dda3c85cff9cf99b615f71392f3ddcc6d07749 Further to previous updates, we can confirm that both links are now operational and the connectivity at our Newcastle facility is no longer at-risk. To summarise the issues: * Newcastle - Harbour Exchange, London - This is related to failed DWDM chassis operated by the supplier of the link located in HEX8/9, London. This impacted upon our Newcastle to London link between 20/10/2021 14:30 and 21/10/2021 03:00. The chassis has been replaced and no further outages have been noted. * Newcastle - Williams House, Manchester - This is related to fibre break located at Hollins Road, Oldham. This impacted upon our Newcastle to Manchester link between 20/10/2021 22:03 and 21/10/2021 06:30. Virgin Media engineers respliced the 144F cable overnight following work to locate the fault, no further outages have been noted. Again, I sincerely apologise for the inconvenience this outage has caused you. https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 06:51:00 -0000 https://status.ptnservers.uk/incident/59179#c086a3c54156bfd8d80bac0d23dda3c85cff9cf99b615f71392f3ddcc6d07749 Further to previous updates, we can confirm that both links are now operational and the connectivity at our Newcastle facility is no longer at-risk. To summarise the issues: * Newcastle - Harbour Exchange, London - This is related to failed DWDM chassis operated by the supplier of the link located in HEX8/9, London. This impacted upon our Newcastle to London link between 20/10/2021 14:30 and 21/10/2021 03:00. The chassis has been replaced and no further outages have been noted. * Newcastle - Williams House, Manchester - This is related to fibre break located at Hollins Road, Oldham. This impacted upon our Newcastle to Manchester link between 20/10/2021 22:03 and 21/10/2021 06:30. Virgin Media engineers respliced the 144F cable overnight following work to locate the fault, no further outages have been noted. Again, I sincerely apologise for the inconvenience this outage has caused you. https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 06:51:00 -0000 https://status.ptnservers.uk/incident/59179#c086a3c54156bfd8d80bac0d23dda3c85cff9cf99b615f71392f3ddcc6d07749 Further to previous updates, we can confirm that both links are now operational and the connectivity at our Newcastle facility is no longer at-risk. To summarise the issues: * Newcastle - Harbour Exchange, London - This is related to failed DWDM chassis operated by the supplier of the link located in HEX8/9, London. This impacted upon our Newcastle to London link between 20/10/2021 14:30 and 21/10/2021 03:00. The chassis has been replaced and no further outages have been noted. * Newcastle - Williams House, Manchester - This is related to fibre break located at Hollins Road, Oldham. This impacted upon our Newcastle to Manchester link between 20/10/2021 22:03 and 21/10/2021 06:30. Virgin Media engineers respliced the 144F cable overnight following work to locate the fault, no further outages have been noted. Again, I sincerely apologise for the inconvenience this outage has caused you. https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 06:51:00 -0000 https://status.ptnservers.uk/incident/59179#c086a3c54156bfd8d80bac0d23dda3c85cff9cf99b615f71392f3ddcc6d07749 Further to previous updates, we can confirm that both links are now operational and the connectivity at our Newcastle facility is no longer at-risk. To summarise the issues: * Newcastle - Harbour Exchange, London - This is related to failed DWDM chassis operated by the supplier of the link located in HEX8/9, London. This impacted upon our Newcastle to London link between 20/10/2021 14:30 and 21/10/2021 03:00. The chassis has been replaced and no further outages have been noted. * Newcastle - Williams House, Manchester - This is related to fibre break located at Hollins Road, Oldham. This impacted upon our Newcastle to Manchester link between 20/10/2021 22:03 and 21/10/2021 06:30. Virgin Media engineers respliced the 144F cable overnight following work to locate the fault, no further outages have been noted. Again, I sincerely apologise for the inconvenience this outage has caused you. https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 06:51:00 -0000 https://status.ptnservers.uk/incident/59179#c086a3c54156bfd8d80bac0d23dda3c85cff9cf99b615f71392f3ddcc6d07749 Further to previous updates, we can confirm that both links are now operational and the connectivity at our Newcastle facility is no longer at-risk. To summarise the issues: * Newcastle - Harbour Exchange, London - This is related to failed DWDM chassis operated by the supplier of the link located in HEX8/9, London. This impacted upon our Newcastle to London link between 20/10/2021 14:30 and 21/10/2021 03:00. The chassis has been replaced and no further outages have been noted. * Newcastle - Williams House, Manchester - This is related to fibre break located at Hollins Road, Oldham. This impacted upon our Newcastle to Manchester link between 20/10/2021 22:03 and 21/10/2021 06:30. Virgin Media engineers respliced the 144F cable overnight following work to locate the fault, no further outages have been noted. Again, I sincerely apologise for the inconvenience this outage has caused you. https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 06:45:00 -0000 https://status.ptnservers.uk/incident/59179#c8477f4981606558d866c75ba94adad4699075e23e4bcf281485f733660ca248 Our backup connection has now been restored. Both connections, Primary & Backup are now working as usual. We apologise for any disruption caused https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 06:45:00 -0000 https://status.ptnservers.uk/incident/59179#c8477f4981606558d866c75ba94adad4699075e23e4bcf281485f733660ca248 Our backup connection has now been restored. Both connections, Primary & Backup are now working as usual. We apologise for any disruption caused https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 06:45:00 -0000 https://status.ptnservers.uk/incident/59179#c8477f4981606558d866c75ba94adad4699075e23e4bcf281485f733660ca248 Our backup connection has now been restored. Both connections, Primary & Backup are now working as usual. We apologise for any disruption caused https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 06:45:00 -0000 https://status.ptnservers.uk/incident/59179#c8477f4981606558d866c75ba94adad4699075e23e4bcf281485f733660ca248 Our backup connection has now been restored. Both connections, Primary & Backup are now working as usual. We apologise for any disruption caused https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 06:45:00 -0000 https://status.ptnservers.uk/incident/59179#c8477f4981606558d866c75ba94adad4699075e23e4bcf281485f733660ca248 Our backup connection has now been restored. Both connections, Primary & Backup are now working as usual. We apologise for any disruption caused https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 06:45:00 -0000 https://status.ptnservers.uk/incident/59179#c8477f4981606558d866c75ba94adad4699075e23e4bcf281485f733660ca248 Our backup connection has now been restored. Both connections, Primary & Backup are now working as usual. We apologise for any disruption caused https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 02:00:00 -0000 https://status.ptnservers.uk/incident/59179#5b4819b045217afc582fb7c977153f91d1e47f119b2ebf357441ecfdf319a8c8 Our primary connection via London Harbour Exchange has been restored. The backup connection is currently not available due to a fault within the fiber lines between Manchester and Leeds. Virgin Media has deployed engineers to repair the issue. Further information will be issued once available. At this moment our network is still at risk but no further disruption is expected. https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 02:00:00 -0000 https://status.ptnservers.uk/incident/59179#5b4819b045217afc582fb7c977153f91d1e47f119b2ebf357441ecfdf319a8c8 Our primary connection via London Harbour Exchange has been restored. The backup connection is currently not available due to a fault within the fiber lines between Manchester and Leeds. Virgin Media has deployed engineers to repair the issue. Further information will be issued once available. At this moment our network is still at risk but no further disruption is expected. https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 02:00:00 -0000 https://status.ptnservers.uk/incident/59179#5b4819b045217afc582fb7c977153f91d1e47f119b2ebf357441ecfdf319a8c8 Our primary connection via London Harbour Exchange has been restored. The backup connection is currently not available due to a fault within the fiber lines between Manchester and Leeds. Virgin Media has deployed engineers to repair the issue. Further information will be issued once available. At this moment our network is still at risk but no further disruption is expected. https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 02:00:00 -0000 https://status.ptnservers.uk/incident/59179#5b4819b045217afc582fb7c977153f91d1e47f119b2ebf357441ecfdf319a8c8 Our primary connection via London Harbour Exchange has been restored. The backup connection is currently not available due to a fault within the fiber lines between Manchester and Leeds. Virgin Media has deployed engineers to repair the issue. Further information will be issued once available. At this moment our network is still at risk but no further disruption is expected. https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 02:00:00 -0000 https://status.ptnservers.uk/incident/59179#5b4819b045217afc582fb7c977153f91d1e47f119b2ebf357441ecfdf319a8c8 Our primary connection via London Harbour Exchange has been restored. The backup connection is currently not available due to a fault within the fiber lines between Manchester and Leeds. Virgin Media has deployed engineers to repair the issue. Further information will be issued once available. At this moment our network is still at risk but no further disruption is expected. https://status.ptnservers.uk/incident/59179 Thu, 21 Oct 2021 02:00:00 -0000 https://status.ptnservers.uk/incident/59179#5b4819b045217afc582fb7c977153f91d1e47f119b2ebf357441ecfdf319a8c8 Our primary connection via London Harbour Exchange has been restored. The backup connection is currently not available due to a fault within the fiber lines between Manchester and Leeds. Virgin Media has deployed engineers to repair the issue. Further information will be issued once available. At this moment our network is still at risk but no further disruption is expected. https://status.ptnservers.uk/incident/59179 Wed, 20 Oct 2021 22:03:00 -0000 https://status.ptnservers.uk/incident/59179#769e106a8a3aaa0dd19503def0a343a2ea8ef680049ca1a9eb669c5cd2d27d10 Our Primary Newcastle datacentre is suffering a network outage due to the ongoing hardware failure at London Harbour Exchange and an unknown fault within our backup connection via Manchester. Further details will be available in due course. Please click this announcement to view updates. https://status.ptnservers.uk/incident/59179 Wed, 20 Oct 2021 22:03:00 -0000 https://status.ptnservers.uk/incident/59179#769e106a8a3aaa0dd19503def0a343a2ea8ef680049ca1a9eb669c5cd2d27d10 Our Primary Newcastle datacentre is suffering a network outage due to the ongoing hardware failure at London Harbour Exchange and an unknown fault within our backup connection via Manchester. Further details will be available in due course. Please click this announcement to view updates. https://status.ptnservers.uk/incident/59179 Wed, 20 Oct 2021 22:03:00 -0000 https://status.ptnservers.uk/incident/59179#769e106a8a3aaa0dd19503def0a343a2ea8ef680049ca1a9eb669c5cd2d27d10 Our Primary Newcastle datacentre is suffering a network outage due to the ongoing hardware failure at London Harbour Exchange and an unknown fault within our backup connection via Manchester. Further details will be available in due course. Please click this announcement to view updates. https://status.ptnservers.uk/incident/59179 Wed, 20 Oct 2021 22:03:00 -0000 https://status.ptnservers.uk/incident/59179#769e106a8a3aaa0dd19503def0a343a2ea8ef680049ca1a9eb669c5cd2d27d10 Our Primary Newcastle datacentre is suffering a network outage due to the ongoing hardware failure at London Harbour Exchange and an unknown fault within our backup connection via Manchester. Further details will be available in due course. Please click this announcement to view updates. https://status.ptnservers.uk/incident/59179 Wed, 20 Oct 2021 22:03:00 -0000 https://status.ptnservers.uk/incident/59179#769e106a8a3aaa0dd19503def0a343a2ea8ef680049ca1a9eb669c5cd2d27d10 Our Primary Newcastle datacentre is suffering a network outage due to the ongoing hardware failure at London Harbour Exchange and an unknown fault within our backup connection via Manchester. Further details will be available in due course. Please click this announcement to view updates. https://status.ptnservers.uk/incident/59179 Wed, 20 Oct 2021 22:03:00 -0000 https://status.ptnservers.uk/incident/59179#769e106a8a3aaa0dd19503def0a343a2ea8ef680049ca1a9eb669c5cd2d27d10 Our Primary Newcastle datacentre is suffering a network outage due to the ongoing hardware failure at London Harbour Exchange and an unknown fault within our backup connection via Manchester. Further details will be available in due course. Please click this announcement to view updates.